Terms & Conditions

These terms govern use of the Richville Casino website and all associated services. By registering an account, depositing funds or placing a wager, a player agrees to be bound by the terms set out below. Richville reserves the right to update these terms at any time, with material changes communicated by email and posted on this page ahead of taking effect.

Eligibility

Access to Richville is restricted to individuals aged 18 or over. Richville may request proof of age and identity at any stage, and accounts belonging to underage individuals will be closed immediately with any balance returned in line with applicable regulation, minus any bonus funds, which are forfeited. Players are responsible for confirming that online gambling is legal in their jurisdiction of residence before registering.

Account Rules

Each player may hold one account only. Duplicate accounts, whether created with different email addresses, payment methods or household members, will be closed, and any associated bonus funds will be forfeited. Account credentials are the player’s responsibility to keep secure; Richville is not liable for unauthorised access resulting from shared or compromised login details.

Deposits And Withdrawals

Deposits are processed instantly across all supported payment methods, subject to the minimum and maximum limits listed on the Payments table on the homepage. Withdrawals require a verified account and are processed to the same method used for the most recent deposit where possible, in line with standard anti-money-laundering practice. Processing times vary by method, with e-wallets and crypto typically fastest and bank transfers taking the longest.

Richville reserves the right to request additional documentation before approving a withdrawal, including proof of identity, proof of address and proof of payment method ownership. Withdrawal requests may be delayed or declined where verification cannot be completed, where a bonus is still active and unwagered, or where account activity suggests a breach of these terms.

Bonus Terms

All bonuses offered by Richville, including the welcome match, reload offers, cashback and leaderboard prizes, are subject to the specific conditions published on the Bonuses page at the time the bonus is claimed. General conditions applying to all bonuses include:

• A single bonus may be active on an account at any time
• Wagering requirements must be completed within the stated window, typically 30 days
• Maximum stake while a bonus is active is capped at 5 Euro per spin or hand
• Bonus funds and bonus winnings cannot be withdrawn until wagering is complete
• Richville may void a bonus and any associated winnings where these terms have been breached

Fair Play And Game Integrity

All games offered on Richville use certified random number generation, independently tested and audited by recognised testing laboratories. Game outcomes are determined entirely by this certified software and cannot be influenced by Richville, its staff or any third party. RTP figures displayed in-game reflect theoretical return over a very large number of spins or hands and are not a guarantee of individual session outcomes.

Responsible Gambling

Richville provides tools including deposit limits, loss limits, session reminders and self-exclusion, accessible directly through account settings. Players who wish to self-exclude may do so for a minimum period as prompted in the settings menu; self-exclusion cannot be reversed by the player during the selected period. Players experiencing difficulty controlling their gambling are encouraged to contact the helplines listed in the site footer.

Limitation Of Liability

Richville is not liable for losses arising from circumstances outside its reasonable control, including but not limited to internet connectivity issues, third-party payment processor delays or technical faults affecting game availability. Richville’s total liability in any dispute is limited to the balance held in the player’s account at the time the dispute arose, excluding any unwagered bonus funds.

Account Suspension And Closure

Richville reserves the right to suspend or close an account where there is reasonable suspicion of fraud, bonus abuse, collusion, use of banned strategies or breach of any term set out on this page. Where an account is closed for cause, any pending withdrawal may be withheld pending investigation, and bonus funds together with any winnings derived from them will be forfeited.

Dispute Resolution

Any dispute regarding account activity, bonus eligibility or withdrawal processing should first be raised with Richville’s support team via live chat or email. Richville aims to resolve disputes within 14 days of being raised. Where a resolution cannot be reached directly, players may escalate the matter to the relevant licensing authority or an approved alternative dispute resolution service, details of which are available on request from support.

Changes To These Terms

Richville may amend these terms at any time to reflect regulatory changes, new features or operational requirements. Continued use of the account after a change takes effect constitutes acceptance of the updated terms. Material changes affecting bonus terms already in progress will not be applied retroactively to an active bonus.

Intellectual Property

All branding, logos, graphics and game assets displayed on Richville belong to Richville or its licensed software providers. No part of the site may be reproduced, copied or redistributed without prior written permission. Game titles and associated artwork remain the property of the respective game studio and are used under licence.

Severability

Should any individual clause within these terms be found unenforceable by a competent authority, the remaining clauses continue to apply in full. The unenforceable clause will be replaced with wording that most closely reflects its original intent while remaining valid under applicable law.

Contact

Questions about these terms can be directed to Richville’s support team via live chat or by email, with details available in the site footer. Richville aims to respond to all terms-related queries within one business day.